CRM is a set of process that have been developed using technology to increase business profit by better customer interaction. It not only uses a proper system but also blends culture along with a proper organized business structure.Customer service and support, and enterprise marketing management are among the main CRM areas of MeraCRM. It helps in creating a satisfactory customer experience to your current clients and even helps you to acquire new ones. To get new customers is not only a time consuming but an expensive effort too.
CRM software helps us to get an updated information about the customers by combining the human work force with latest updated technology. This helps us to know more about our customers and their behavior, which in turn can be used for thorough analysis of the customers for future sales and maintaining customer information.
MeraCRM provides you all the information about your customers, which can be shared by the sales team and the manager. It helps you to get more sales by optimising and tracking the customer information. CRM provides a fast access online or offline and even on mobile devices.
A large number of companies across the globe are turning towards cloud computing to update their business. The CRM solution provided by MeraCRM will help your business to get more sales rate compared to the current scenario. CRM provided by MeraCRM has been a great help to all the sales managers, sales representatives and executives.
From business to business, they have their unique sales process. It may be such a short to three steps or a long cycle of more than 10 steps. With MeraCRM you can customize your stages that you follow in your sales process.
Standardizing sales process makes it easy for everyone in the team. It helps you bring best practices in use to get maximum benefits in sales process. With MeraCRM automation, you can set up automated follow ups based on events in Sales process.
With MeraCRM filters, you can segment customer data by various fields and save them as dynamic report. It always gives you an up to date dynamic segment report even for newly added or modified customer data.
With MeraCRM custom forms, custom fields and filters, you can segment your customers by their purchase power to get better results in marketing.